It really irritates me when live dealers allow the regulars to get away with crap. Since the regulars pretty much keep the casinos afloat during the week lots of places let them get away with murder. I had a conversation with the Poker Room Manager of my local casino about why there are only four maybe five games regularly running when last year they always had 8-10 and three or four STTs. MTT turnouts are a quarter of what they used to be. He really wanted to know what I thought, so being me, I told him.
Things regulars get away with that tick me off:
1. Not showing when called and getting on me for slowing the game down by not showing instead.
2. Flipping one card then mucking.
3. Holding seats for an hour or more in a game with a full room and a waiting list while a regular finishes a SST.
4. Allowing regulars to talk each other through a hand (this happens alot in FLHE).
5. Not warning or penalizing regulars for abusive behavior. Average Joe thinks the Dealer should say something and has no clue he can call "FLOOR!"
6. Regulars referring to the Floor Boss by his first name and pulling the "I play here every day Jerry" card to get a questionable ruling.
7. Allowing Regulars to show up an hour or more late for tournaments without putting their stacks out to pay blinds but holding the seat with a button.
8. Allowing Regulars to "Rabbit Chase" and reach into the muck.
9. Ignoring the "Butt in Seat" rule because a regular is in the bathroom.
10. Dealers letting the regulars help chop and handle pots.
11. Poker Rooms doing things to make the "Regs" happy like adjusting MTT payouts higher so Average Joe cannot min cash and come back next week.
12. Dealers allowing "Regs" to Straddle, Make Side Bets, Last Longers and Insurance without explaining it to the poor Average Joe who is getting stiffed.
Here is a little secret about "Regulars" that casinos do not understand:
1. Waiters and Waitresses hate working the Poker Rooms because Poker Players are tight as rocks, bitch alot and are crappy tippers.
2. Regulars scare the living crap out of your average joe recreational poker player. With FLHE almost dead Average Joes are terrified to walk into a Casino anymore to play poker.
3. Regulars are all guilty of Implicit Collusion. They all know how each others play so they sit and wait for a Fish to show up and chop his stack.
4. Regulars know every angle to shoot to get a freebie, comp or hourly credit. Average Joes don't so they actually make money for the casino.
5. Tournament Directors that treat MTTs like a punishment. Driving the thing into the dirt to get it over by skipping breaks and levels. This is for the "Regs" to get back to the cash games. Average Joe's want value, play and entertainment for their buy in. Not to be herded, prodded and coerced into taking a chop.
There are lots more that I can point out over my years of poker play but these stick out right now. Poker Room Managers and Casino Directors, please and for the love of the game (and your rake) enforce the etiquette rules, professionalize the dealers, get the "Regs" in line and make your Poker Rooms "Average Joe" friendly before the all start playing Black Jack again.
This is my opinion. What do you think? Leave a comment and tell me your horror story.
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